Using Artificial Intelligence in Beneficiary Data Analysis and Its Role in Improving Library Services
Keywords:
Artificial intelligence, Libraries, Library services, Beneficiary data analysis, Smart librariesAbstract
Abstract:
This study aimed to highlight the essential role that artificial intelligence can play in developing the library work environment through the in-depth and precise analysis of beneficiary data, ensuring improved service quality and greater alignment with users’ evolving needs. This is achieved by analyzing circulation records, search logs that reflect users’ scientific and intellectual interests, temporal usage patterns that reveal peak library visitation times, as well as bibliographic data that allow the classification of beneficiaries by age or educational categories.
The results showed that such tools enable libraries to improve collection management by directing budgets toward materials with high demand, in addition to enhancing staff efficiency by reducing routine tasks and allowing more time for activities requiring direct human intervention. The study confirms that integrating artificial intelligence technologies into library environments is no longer a technical luxury but has become a strategic choice to ensure the sustainability of libraries amid rapid digital transformations, provided that strict adherence to user data privacy and security is maintained.
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