The reality of public service on the official accounts of Algerian public governement institutions on social networking sites A descriptive and analytical study of the official account of the Ministry of Youth and Sports on the X platform

Abstract

This study aims to highlight the reality of public service provided by Algerian public institutions, targeting youth and sports enthusiasts in the era of Web 2.0, which has witnessed the emergence of various social media platforms, notably x The study focused on analyzing the content of the official Twitter account of the Algerian Ministry of Youth and Sports, using a content analysis tool to examine the posts shared by the account in order to uncover the nature of the public service the ministry intends to provide.