The determinants of interpersonal trust in the organizational environment: Case of AlgerienSMEs

Abstract

Today, there is a profound loss in economic, social and organizational trust. The Algerian company faced with the risk of uncertainly in obliged to preserve its human resources thought the development of invisible social institution known as “trust”.The objective of this study is to identify the determinants of interpersonal trust (the trust that binds the employee to his or her superior) through the conduct of semi-directional interviews with managers within Algerian SMP_s.

The main contribution of this study lies in extracting factors that may affect;directly or indirectly; the relationship of mutual trust between the superior and his subordinate specific to the Algerian context.