BOUBAYA, Hacene. The impact of reliability and credibility and assurance and knowing the customer on improve competitiveness in Commerciale banks located in algeria. Journal of Research in Finance and Accounting, [S. l.], v. 5, n. 02, p. 156–169, 2020. Disponível em: https://journals.univ-msila.dz/index.php/jorfa/article/view/7851. Acesso em: 26 feb. 2026.