DAYAH, Salah; SIDHOUM, Khalida. Total Quality Management and its relationship to competitive advantage in libraries and documentation centers . Journal of Social Sciences and Humanities , [S. l.], v. 12, n. 01, p. 280, 2022. Disponível em: https://journals.univ-msila.dz/index.php/JOSSH/article/view/2034. Acesso em: 26 feb. 2026.